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There are a number of porous pads in the printer that collect, distribute, and contain ink that is not used on printed pages. The service alert refers to the ink pads.
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Depending on the level of use, the product may reach a condition where satisfactory print quality cannot be maintained, or components have reached the end of their usable life.
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Why is the printer displaying a service alert for parts in the printer?Įpson printers are designed to provide the optimal level of print quality and performance.
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Most print users will never receive this message under intended use scenarios. Epson’s consumer inkjet printers issue a service message to alert customers that the printer’s ink pads are approaching the end of acceptable print functionality. Similar to most electro-mechanical consumer devices, the lifespan of consumer inkjet printers depends on many variables of use over time. Underscoring Epson’s commitment to supporting its customers, this website has been updated to clear up any misconceptions regarding the serviceability and lifecycle of Epson printers.
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