Pharmacy Times reported Symcat 71% accurate in diagnosis decision and triage advice. Unfortunately, the design of Symcat is not visual, there is no avatar, photos and videos to help guide users and the text-only format can get difficult to read. As you can see, symptom checkers have both benefits and drawbacks in diagnosis and triage advice, as they are not always correct. Researchers found that of the 23 symptom checkers analyzed, 34 percent provided the correct initial diagnosis in standardized patient evaluations, 54 percent provided the correct diagnosis out of the first 20 potential diagnosis given, and 57 percent provided the appropriate triage advice (triage advice included recommendations on when to seek emergent care, non-emergent care or self-care).
A in 2015 titled Evaluation of Symptom Checkers for Self Diagnosis and Triage, took an in-depth look at symptom checker accuracy and use by testing 23 commonly used symptom checkers. Aside from decreasing demand on primary care providers, symptom checkers also deter the overuse of prescribing antibiotics.
By encouraging patients to learn more about their symptoms and possible causes prior to the office visit, this saves everyone time & money, significantly improving efficiency all around. With accuracy improving quickly, even doctors are incorporating them into their websites and electronic medical records.
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